About Us

We're on the side of the merchant

Built in the UK, for UK businesses. We exist to make payment processing honest, fast, and genuinely affordable.

Our Story

From frustration to a mission

Passion Services was founded in 2016 by a team of fintech professionals who had watched too many small businesses get stung by opaque fee structures, long-term contracts, and offshore call centres.

We believed then — and still believe — that reliable, transparent payment technology shouldn’t be a luxury reserved for large corporates.

Today we serve over 5,000 businesses across the UK, processing billions in payments every year.

2016

Founded London

5,000+

Active merchants

Years serving UK

Passion Services

Founded London, 2016

Our Mission

To give every UK business access to honest, high-performance payment processing — with no small print

We measure our success not by the margins we extract, but by the growth of the businesses we serve.

What Sets Us Apart

The Passion Services difference

Six things you will not find at any of our competitors.

No Long-Term Contracts

Month-to-month agreements only. Stay because you love the service, not because you're locked in.

UK-Based Support, 24/7

Real people, based in the UK, available around the clock. Average response time: under 4 minutes.

Genuinely Competitive Rates

We publish our rates online and regularly benchmark against the market to ensure you always get a fair deal.

Modern Technology

We don't resell outdated hardware. Our terminals and software are updated continuously with the latest security standards.

Same-Day Setup

Approved applications receive same-day activation. Hardware is typically delivered the next business day.

Built-In Business Insights

Every account includes a live analytics dashboard — track sales by hour, product, and location at no extra cost.

Our Values

The principles we build everything on

Integrity

We say what we mean and do what we say. Our pricing is the same on page one as on your invoice.

Innovation

Payments technology moves fast. We invest continuously to ensure our merchants always have access to the best.

Customer First

Every product decision starts with one question: does this make life easier for the businesses we serve?

Transparency

No hidden fees, no vague terms, no surprises. Clarity is the minimum standard, not a differentiator.

Partner with a team that genuinely cares

Whether you’re just starting out or looking to switch providers, we’d love to show you what honest payment processing looks like.

Get Started Today

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