Our standard consumer card rate starts from 0.75% + 5p per transaction for card-present payments. Online rates start from 1.1% + 10p. We provide a bespoke quote based on your monthly volume — higher volumes typically unlock lower rates.

Approved applications are typically activated the same day. Hardware is dispatched next working day via tracked courier. Most merchants are accepting payments within 24 hours of application.

No. All Passion Services agreements are rolling monthly. You can cancel with 30 days written notice at any time, with no penalty. We earn your business month by month.

Yes. Passion Services is authorised and regulated by the Financial Conduct Authority (FCA) as a Payment Institution. Our FCA reference number is available on request and verifiable on the FCA register.

Our UK-based support team is available 24 hours a day, 7 days a week. If we cannot resolve a terminal issue remotely, we will dispatch a replacement next working day at no charge.

We support Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, and all major contactless methods. Recurring payments and multi-currency processing are also available.

Standard settlement is next business day for transactions completed before midnight. Same-day settlement is available for eligible merchants upon request.

All solutions are PCI DSS Level 1 compliant — the highest standard in the industry. We use end-to-end encryption on all card data and machine-learning fraud detection.