{"id":20110,"date":"2026-04-24T10:17:57","date_gmt":"2026-04-24T10:17:57","guid":{"rendered":"https:\/\/techno-development.com\/scb\/?page_id=20110"},"modified":"2026-05-02T15:43:20","modified_gmt":"2026-05-02T15:43:20","slug":"opto-c-teams-contact-center","status":"publish","type":"page","link":"https:\/\/techno-development.com\/scb\/opto-c-teams-contact-center\/","title":{"rendered":"OPTO C \u2013 Teams Contact Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20110\" class=\"elementor elementor-20110\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42dd9f4 e-con-full curved-mask e-flex e-con e-parent\" data-id=\"42dd9f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef011a2 elementor-widget elementor-widget-image\" data-id=\"1ef011a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"399\" height=\"90\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/opto-c-white-hero.webp\" class=\"attachment-full size-full wp-image-20510\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/opto-c-white-hero.webp 399w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/opto-c-white-hero-300x68.webp 300w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3486d84 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3486d84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Microsoft Teams Native Contact\nCenter\u200b<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27a06eb5 e-con-full e-flex e-con e-child\" data-id=\"27a06eb5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cf38896 popmake-20254 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"3cf38896\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">BOOK A DEMO<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37db8877 popmake-20256 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"37db8877\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">REQUEST 30-DAY TRIAL<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68d2fdfa e-flex e-con-boxed e-con e-parent\" data-id=\"68d2fdfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3e5c4532 e-con-full e-flex e-con e-child\" data-id=\"3e5c4532\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31f9c5ba elementor-widget elementor-widget-heading\" data-id=\"31f9c5ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OPTO C: Teams-Native Omni-channel Contact Center \u200b<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515109ee elementor-widget elementor-widget-text-editor\" data-id=\"515109ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>OPTO C is a Microsoft Teams-certified contact center solution designed for organizations to modernize CX while maintaining their existing Microsoft 365 investments. Built on Azure Communication Services and powered by the OPTO X carrier-grade infrastructure, OPTO C delivers intelligent Omni-channel communication across Voice, SMS, WhatsApp, and Email within a single Teams-native agent workspace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6660ef30 e-con-full e-flex e-con e-child\" data-id=\"6660ef30\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5a41f6 elementor-widget elementor-widget-ha-slider happy-addon ha-slider\" data-id=\"1b5a41f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;animation_speed&quot;:500,&quot;slides_transition&quot;:&quot;fade&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:3000}\" data-widget_type=\"ha-slider.default\">\n\t\t\t\t\t\n\t\t<div class=\"hajs-slick ha-slick ha-slick--slider\">\n\n\t\t\t\n\t\t\t\t<div class=\"ha-slick-slide slick-slide\">\n\t\t\t\t\t<div class=\"ha-slick-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ha-slick-img\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-C-screens-01.webp\" alt=\"\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"ha-slick-slide slick-slide\">\n\t\t\t\t\t<div class=\"ha-slick-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ha-slick-img\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-C-screens-02.webp\" alt=\"\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"ha-slick-slide slick-slide\">\n\t\t\t\t\t<div class=\"ha-slick-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ha-slick-img\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-C-screens-03.webp\" alt=\"\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t<div class=\"ha-slick-slide slick-slide\">\n\t\t\t\t\t<div class=\"ha-slick-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"ha-slick-img\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-C-screens-04.webp\" alt=\"\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c3d5a4d e-con-full e-flex e-con e-parent\" data-id=\"2c3d5a4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-5d2b2e2e e-con-full e-flex e-con e-child\" data-id=\"5d2b2e2e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-215951e0 elementor-widget elementor-widget-heading\" data-id=\"215951e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Bottom Line is Our Priority<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4250cce4 e-con-full e-flex e-con e-child\" data-id=\"4250cce4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-2f8f0594 e-con-full e-flex e-con e-child\" data-id=\"2f8f0594\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-697662d5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"697662d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1.webp\" class=\"attachment-full size-full wp-image-20520\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Increase First Call Resolution<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4d0031 e-con-full e-flex e-con e-child\" data-id=\"a4d0031\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b2bdea0 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7b2bdea0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1.webp\" class=\"attachment-full size-full wp-image-20521\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Maximize existing M365 investment<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-396432c7 e-con-full e-flex e-con e-child\" data-id=\"396432c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-769b0c3d elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"769b0c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1.webp\" class=\"attachment-full size-full wp-image-20522\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Boost agent productivity natively<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-251323d2 e-con-full e-flex e-con e-child\" data-id=\"251323d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa10034 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"6aa10034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1.webp\" class=\"attachment-full size-full wp-image-20523\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Deliver seamless Omni-channel support<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2de802ef e-con-full e-flex e-con e-parent\" data-id=\"2de802ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-2053436 e-con-full e-flex e-con e-child\" data-id=\"2053436\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-171b1a60 e-con-full e-flex e-con e-child\" data-id=\"171b1a60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9df4309 elementor-widget elementor-widget-heading\" data-id=\"9df4309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The OPTO C Difference\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4940e325 elementor-widget elementor-widget-heading\" data-id=\"4940e325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OPTOmizing your Collaboration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c1e7437 e-con-full e-flex e-con e-child\" data-id=\"6c1e7437\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-204f0f3a e-con-full e-flex e-con e-child\" data-id=\"204f0f3a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-1a3fd255 e-con-full e-flex e-con e-child\" data-id=\"1a3fd255\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca832df elementor-widget elementor-widget-heading\" data-id=\"1ca832df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Friction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6aa0ffe5 e-con-full e-flex e-con e-child\" data-id=\"6aa0ffe5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e0a46ee elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"3e0a46ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tDisjointed Contact Center experience\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41625409 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"41625409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26135eb4 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"26135eb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCostly and complex dedicated Contact Center applications\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dffded elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9dffded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e1c27b elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"69e1c27b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tManaging multi-channel enquiries\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33e31d37 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"33e31d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b52b89 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"20b52b89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGetting real-time insights\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fd9b32d e-con-full e-flex e-con e-child\" data-id=\"7fd9b32d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-46cd859a e-con-full e-flex e-con e-child\" data-id=\"46cd859a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fadb284 elementor-widget elementor-widget-heading\" data-id=\"2fadb284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OPTO is The Flow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ea47a1f e-con-full e-flex e-con e-child\" data-id=\"4ea47a1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b44959e elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"1b44959e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAgents work entirely within <b>Microsoft Teams<\/b> with no context switching\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-589563ca elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"589563ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300d83ed elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"300d83ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTeams-Native solution <b>built specifically<\/b> for Teams\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd14442 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4cd14442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-265879f elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"265879f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>True Omni-channel<\/b>: Voice, SMS, WhatsApp, Email in unified interface \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ed9df2d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7ed9df2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436d1450 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"436d1450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>Built-in AI<\/b>: Real-time transcription, sentiment analysis, call summaries and more\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59ae0cbe e-flex e-con-boxed e-con e-parent\" data-id=\"59ae0cbe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-436040f6 e-con-full e-flex e-con e-child\" data-id=\"436040f6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b60f219 elementor-widget elementor-widget-heading\" data-id=\"4b60f219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Feature Highlights\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cce4fe2 e-con-full e-flex e-con e-child\" data-id=\"7cce4fe2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-54a4a835 e-con-full e-flex e-con e-child\" data-id=\"54a4a835\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:50,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0c7b36 elementor-widget elementor-widget-image\" data-id=\"7a0c7b36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1.webp\" class=\"attachment-full size-full wp-image-20066\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d46d945 e-con-full e-flex e-con e-child\" data-id=\"4d46d945\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-44b73ec6 e-con-full e-flex e-con e-child\" data-id=\"44b73ec6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b4ed03 elementor-widget elementor-widget-heading\" data-id=\"6b4ed03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unified Agent Workspace<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31fd4868 elementor-widget elementor-widget-text-editor\" data-id=\"31fd4868\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tManage all voice and digital channel interactions within the native Microsoft Teams client.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12003c8e e-con-full e-flex e-con e-child\" data-id=\"12003c8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f840e7c elementor-widget elementor-widget-heading\" data-id=\"1f840e7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AI Sentiment Analysis<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-573a8928 elementor-widget elementor-widget-text-editor\" data-id=\"573a8928\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tReal-time customer mood tracking to assist agents and trigger supervisor escalations.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-389c0c78 e-con-full e-flex e-con e-child\" data-id=\"389c0c78\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68b0272a elementor-widget elementor-widget-heading\" data-id=\"68b0272a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Workforce Management (WFM)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32caace elementor-widget elementor-widget-text-editor\" data-id=\"32caace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t Integrated tools for scheduling, forecasting, and Quality Management (QM).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-388bd64f e-con-full e-flex e-con e-child\" data-id=\"388bd64f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6076a66c elementor-widget elementor-widget-heading\" data-id=\"6076a66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Omni-channel Skills-Based Routing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-666def32 elementor-widget elementor-widget-text-editor\" data-id=\"666def32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEnsures customers reach the right expert regardless of the communication channel.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fafbdbb e-flex e-con-boxed e-con e-parent\" data-id=\"1fafbdbb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c3188b6 e-con-full e-flex e-con e-child\" data-id=\"6c3188b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69e5671a elementor-widget elementor-widget-heading\" data-id=\"69e5671a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What's in it for you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f4180d6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6f4180d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fabcabb e-con-full e-flex e-con e-child\" data-id=\"3fabcabb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-513ab571 e-con-full e-flex e-con e-child\" data-id=\"513ab571\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1842165 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"1842165\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tExecutive\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\t Increased customer loyalty (CSAT\/NPS) and brand consistency through high-quality Omni-channel support.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tExecutive\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t Increased customer loyalty (CSAT\/NPS) and brand consistency through high-quality omnichannel support.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a26bfdb e-con-full e-flex e-con e-child\" data-id=\"1a26bfdb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73835f81 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"73835f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tIT\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tCertified Teams integration with one-click Azure deployment and local data sovereignty in 9 global locations.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tIT\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tCertified Teams integration with one-click Azure deployment and local data sovereignty in 9 global locations.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26276bb4 e-con-full e-flex e-con e-child\" data-id=\"26276bb4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c8aaef8 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"6c8aaef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tOperations\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\t 15% typical reduction in Average Handle Time (AHT) and improved agent retention through unified toolsets.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tOperations\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t 15% typical reduction in Average Handle Time (AHT) and improved agent retention through unified toolsets.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-179b9bf e-con-full e-flex e-con e-child\" data-id=\"179b9bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e23c2e4 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"5e23c2e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFinance\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\t Predictable SaaS costs and ROI via staffing optimization and First Call Resolution (FCR) gains.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tFinance\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t Predictable SaaS costs and ROI via staffing optimization and First Call Resolution (FCR) gains.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f07e4c8 e-con-full e-flex e-con e-parent\" data-id=\"5f07e4c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-18b2d61 e-con-full e-flex e-con e-child\" data-id=\"18b2d61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-232417f7 elementor-widget elementor-widget-heading\" data-id=\"232417f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The OPTO Suite of Intelligent Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5572fc1f e-con-full scb-products-row e-flex e-con e-child\" data-id=\"5572fc1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-a-attendant-console\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-7bd256cc e-con-full e-flex e-con e-child\" data-id=\"7bd256cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45abfdd3 elementor-widget elementor-widget-image\" data-id=\"45abfdd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1.webp\" class=\"attachment-full size-full wp-image-20063\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b95474d elementor-widget elementor-widget-image-box\" data-id=\"b95474d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Intelligent Call <br>Management System<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fa9ea85 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"3fa9ea85\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-a-attendant-console\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-426502dc e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"426502dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-t-teams-voice\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-19bd5292 e-con-full e-flex e-con e-child\" data-id=\"19bd5292\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4536763a elementor-widget elementor-widget-image\" data-id=\"4536763a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1.webp\" class=\"attachment-full size-full wp-image-20064\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48e6b818 elementor-widget elementor-widget-image-box\" data-id=\"48e6b818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Intelligent Voice for  <br> Microsoft Teams\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e61ca06 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"7e61ca06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-t-teams-voice\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b81558a e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"b81558a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-x-carrier-grade-cpaas\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-565bc1a6 e-con-full e-flex e-con e-child\" data-id=\"565bc1a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d1f7a22 elementor-widget elementor-widget-image\" data-id=\"6d1f7a22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1.webp\" class=\"attachment-full size-full wp-image-20065\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ec6e738 elementor-widget elementor-widget-image-box\" data-id=\"5ec6e738\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">A Carrier-Grade  <br> CPaaS Platform\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65da79b9 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"65da79b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-x-carrier-grade-cpaas\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d75e96d e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"7d75e96d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-c-teams-contact-center\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-65e5fcec e-con-full e-flex e-con e-child\" data-id=\"65e5fcec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3824b5b3 elementor-widget elementor-widget-image\" data-id=\"3824b5b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1.webp\" class=\"attachment-full size-full wp-image-20066\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4a4d31 elementor-widget elementor-widget-image-box\" data-id=\"1f4a4d31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Microsoft Teams  <br>Contact Center \n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70e05b11 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"70e05b11\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-c-teams-contact-center\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d44f6dc e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"4d44f6dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-i-insights-analytics\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-22234b4d e-con-full e-flex e-con e-child\" data-id=\"22234b4d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2909abf7 elementor-widget elementor-widget-image\" data-id=\"2909abf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1.webp\" class=\"attachment-full size-full wp-image-20067\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72423ad1 elementor-widget elementor-widget-image-box\" data-id=\"72423ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Insights &amp; Analytics  <br> for Microsoft Teams<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72a7f307 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"72a7f307\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-i-insights-analytics\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c7347ca e-con-full e-flex e-con e-child\" data-id=\"2c7347ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Microsoft Teams Native Contact Center\u200b BOOK A DEMO REQUEST 30-DAY TRIAL OPTO C: Teams-Native Omni-channel Contact Center \u200b OPTO C is a Microsoft Teams-certified contact center solution designed for organizations to modernize CX while maintaining their existing Microsoft 365 investments. Built on Azure Communication Services and powered by the OPTO X carrier-grade infrastructure, OPTO C&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-20110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages\/20110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/comments?post=20110"}],"version-history":[{"count":22,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages\/20110\/revisions"}],"predecessor-version":[{"id":20830,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages\/20110\/revisions\/20830"}],"wp:attachment":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/media?parent=20110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}