{"id":20112,"date":"2026-04-24T10:19:29","date_gmt":"2026-04-24T10:19:29","guid":{"rendered":"https:\/\/techno-development.com\/scb\/?page_id=20112"},"modified":"2026-05-02T19:25:35","modified_gmt":"2026-05-02T19:25:35","slug":"opto-i-insights-analytics","status":"publish","type":"page","link":"https:\/\/techno-development.com\/scb\/opto-i-insights-analytics\/","title":{"rendered":"OPTO I \u2013 Insights &amp; Analytics"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20112\" class=\"elementor elementor-20112\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd3fe19 e-con-full curved-mask e-flex e-con e-parent\" data-id=\"fd3fe19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-759214c4 elementor-widget elementor-widget-image\" data-id=\"759214c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"399\" height=\"90\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/opto-i-white-hero.webp\" class=\"attachment-full size-full wp-image-20849\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/opto-i-white-hero.webp 399w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/opto-i-white-hero-300x68.webp 300w\" sizes=\"(max-width: 399px) 100vw, 399px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29be3798 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"29be3798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Insights and Analytics for Microsoft Teams<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-124de309 e-con-full e-flex e-con e-child\" data-id=\"124de309\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5871af36 popmake-20254 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"5871af36\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">BOOK A DEMO<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-752b55a1 popmake-20256 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"752b55a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">REQUEST 30-DAY TRIAL<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ba09ea9 e-flex e-con-boxed e-con e-parent\" data-id=\"1ba09ea9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b6ee259 e-con-full e-flex e-con e-child\" data-id=\"7b6ee259\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-289c90f2 elementor-widget elementor-widget-heading\" data-id=\"289c90f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OPTO I: Real-Time Intelligence for Contact Center Operations <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b502009 elementor-widget elementor-widget-text-editor\" data-id=\"7b502009\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>OPTO I is a comprehensive intelligence and insights platform that unlocks the full potential of Microsoft Teams Phone System and the OPTO portfolio. Unlike native Teams reporting with delayed data, OPTO I provides true real-time visibility and unlimited historical data retention. Built on the OPTO X carrier-grade infrastructure, it delivers actionable analytics to improve customer experience and operational efficiency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25e40459 e-con-full e-flex e-con e-child\" data-id=\"25e40459\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-200f78e7 elementor-widget elementor-widget-image\" data-id=\"200f78e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"478\" height=\"476\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-I-SCB-Global-withouticon-e1777637978592.webp\" class=\"attachment-full size-full wp-image-20852\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-I-SCB-Global-withouticon-e1777637978592.webp 478w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-I-SCB-Global-withouticon-e1777637978592-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/05\/OPTO-I-SCB-Global-withouticon-e1777637978592-150x150.webp 150w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d48540a e-con-full e-flex e-con e-parent\" data-id=\"6d48540a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-106b666 e-con-full e-flex e-con e-child\" data-id=\"106b666\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a289612 elementor-widget elementor-widget-heading\" data-id=\"4a289612\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Bottom Line is Our Priority<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45883423 e-con-full e-flex e-con e-child\" data-id=\"45883423\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-559d6677 e-con-full e-flex e-con e-child\" data-id=\"559d6677\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29660d39 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"29660d39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1.webp\" class=\"attachment-full size-full wp-image-20520\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-fcr-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Optimize staffing with AI<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-246fd832 e-con-full e-flex e-con e-child\" data-id=\"246fd832\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-390b3f21 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"390b3f21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1.webp\" class=\"attachment-full size-full wp-image-20521\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-m365-1-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Retain data for compliance<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c8b7085 e-con-full e-flex e-con e-child\" data-id=\"4c8b7085\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e180526 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5e180526\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1.webp\" class=\"attachment-full size-full wp-image-20522\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-productivity-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Monitor live performance wallboards<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6aed4dd3 e-con-full e-flex e-con e-child\" data-id=\"6aed4dd3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48167c06 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"48167c06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1.webp\" class=\"attachment-full size-full wp-image-20523\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/scb-global-omnichannel-1-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\"> Reduce mean time to resolution<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a732e64 e-con-full e-flex e-con e-parent\" data-id=\"4a732e64\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-4a668149 e-con-full e-flex e-con e-child\" data-id=\"4a668149\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-720689a e-con-full e-flex e-con e-child\" data-id=\"720689a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38e66136 elementor-widget elementor-widget-heading\" data-id=\"38e66136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The OPTO I Difference\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41809be6 elementor-widget elementor-widget-heading\" data-id=\"41809be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OPTOmizing your Collaboration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc555a3 e-con-full e-flex e-con e-child\" data-id=\"fc555a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-4711fa90 e-con-full e-flex e-con e-child\" data-id=\"4711fa90\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-3c334447 e-con-full e-flex e-con e-child\" data-id=\"3c334447\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f54b1db elementor-widget elementor-widget-heading\" data-id=\"2f54b1db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Friction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2183220 e-con-full e-flex e-con e-child\" data-id=\"2183220\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46c9220e elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"46c9220e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t\u2018After the event\u2019 reporting\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d32c56d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6d32c56d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25203faa elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"25203faa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRaw call metrics and lack of insights\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-196a6486 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"196a6486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388d016d elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"388d016d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLimited data retention\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4869aa2d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4869aa2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a8e444a elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"4a8e444a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-exclamation-triangle\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCostly, complex and clunky add-on data apps\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4dcfeb0a e-con-full e-flex e-con e-child\" data-id=\"4dcfeb0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-55b39370 e-con-full e-flex e-con e-child\" data-id=\"55b39370\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5348beab elementor-widget elementor-widget-heading\" data-id=\"5348beab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">OPTO is The Flow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44a7e71d e-con-full e-flex e-con e-child\" data-id=\"44a7e71d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4bd551 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"2b4bd551\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>Real-time<\/b> analytics and live updates \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e5dc609 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7e5dc609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb3d569 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"6eb3d569\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>Predictive analytics<\/b>: forecasting, optimization data and trend insights\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41fcfebf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"41fcfebf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68fe5359 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"68fe5359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>Unlimited<\/b> customer defined data retention with data-driven notifications\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-368bb12 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"368bb12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-635bbb79 elementor-position-inline-start elementor-mobile-position-inline-start elementor-view-default elementor-widget elementor-widget-icon-box\" data-id=\"635bbb79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-done\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>Built for<\/b> the native Teams Contact Center\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44099904 e-flex e-con-boxed e-con e-parent\" data-id=\"44099904\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-65442e95 e-con-full e-flex e-con e-child\" data-id=\"65442e95\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29cd48d3 elementor-widget elementor-widget-heading\" data-id=\"29cd48d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Feature Highlights\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76702a62 e-con-full e-flex e-con e-child\" data-id=\"76702a62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-677764bf e-con-full e-flex e-con e-child\" data-id=\"677764bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:50,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7754cc0f elementor-widget elementor-widget-image\" data-id=\"7754cc0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1.webp\" class=\"attachment-full size-full wp-image-20067\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65194b94 e-con-full e-flex e-con e-child\" data-id=\"65194b94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-4b470587 e-con-full e-flex e-con e-child\" data-id=\"4b470587\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f18a79c elementor-widget elementor-widget-heading\" data-id=\"6f18a79c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Real-Time Wallboards<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc193b4 elementor-widget elementor-widget-text-editor\" data-id=\"fc193b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tLive metrics for queues, agents, and SLAs with instant threshold alerts for threshold breaches.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29c7b7b2 e-con-full e-flex e-con e-child\" data-id=\"29c7b7b2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1374131f elementor-widget elementor-widget-heading\" data-id=\"1374131f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unlimited Historical Retention<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d31075e elementor-widget elementor-widget-text-editor\" data-id=\"3d31075e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tReal-time customer mood tracking to assist agents and trigger supervisor escalations.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6213413a e-con-full e-flex e-con e-child\" data-id=\"6213413a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7df2fcfc elementor-widget elementor-widget-heading\" data-id=\"7df2fcfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Predictive Analytics<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7e37fe elementor-widget elementor-widget-text-editor\" data-id=\"3e7e37fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIntegrated tools for scheduling, forecasting, and Quality Management (QM).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26f0851 e-con-full e-flex e-con e-child\" data-id=\"26f0851\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59116c06 elementor-widget elementor-widget-heading\" data-id=\"59116c06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Multi-Site Dashboard<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4244b589 elementor-widget elementor-widget-text-editor\" data-id=\"4244b589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tUnified reporting across global operations with role-based access for executives and supervisors.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-742734fb e-flex e-con-boxed e-con e-parent\" data-id=\"742734fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a373bc8 e-con-full e-flex e-con e-child\" data-id=\"7a373bc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3149153a elementor-widget elementor-widget-heading\" data-id=\"3149153a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What's in it for you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7836fef9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7836fef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-426c5be e-con-full e-flex e-con e-child\" data-id=\"426c5be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-6a58bb91 e-con-full e-flex e-con e-child\" data-id=\"6a58bb91\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac595b3 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"ac595b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tExecutive\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\t Clear visibility into ROI and customer experience KPIs (FCR, CSAT) across the global enterprise.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tExecutive\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t Clear visibility into ROI and customer experience KPIs (FCR, CSAT) across the global enterprise.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76e1a198 e-con-full e-flex e-con e-child\" data-id=\"76e1a198\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6193a78a elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"6193a78a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tIT\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tSecurity through RBAC and MFA, plus a complete audit trail for compliance data sovereignty.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tIT\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tSecurity through RBAC and MFA, plus a complete audit trail for compliance data sovereignty.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37a9629d e-con-full e-flex e-con e-child\" data-id=\"37a9629d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc8f1d1 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"6dc8f1d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tOperations\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\t Immediate reduction in wait times and abandonment rates through real-time queue management.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tOperations\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t Immediate reduction in wait times and abandonment rates through real-time queue management.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63c8b188 e-con-full e-flex e-con e-child\" data-id=\"63c8b188\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78a3c000 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"78a3c000\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tFinance\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\t Data-driven proof of efficiency and operational cost reduction through predictive volume modelling.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tFinance\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t Data-driven proof of efficiency and operational cost reduction through predictive volume modelling.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97c0710 e-con-full e-flex e-con e-parent\" data-id=\"97c0710\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-72cb333 e-con-full e-flex e-con e-child\" data-id=\"72cb333\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6169483 elementor-widget elementor-widget-heading\" data-id=\"6169483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The OPTO Suite of Intelligent Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-887ca52 e-con-full scb-products-row e-flex e-con e-child\" data-id=\"887ca52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-a-attendant-console\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-0ccf468 e-con-full e-flex e-con e-child\" data-id=\"0ccf468\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0eea6b8 elementor-widget elementor-widget-image\" data-id=\"0eea6b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1.webp\" class=\"attachment-full size-full wp-image-20063\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-A-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc103bd elementor-widget elementor-widget-image-box\" data-id=\"bc103bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Intelligent Call <br>Management System<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70edbfe elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"70edbfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-a-attendant-console\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd2ff47 e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"cd2ff47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-t-teams-voice\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-4faf66e e-con-full e-flex e-con e-child\" data-id=\"4faf66e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c920c99 elementor-widget elementor-widget-image\" data-id=\"c920c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1.webp\" class=\"attachment-full size-full wp-image-20064\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-T-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f746da0 elementor-widget elementor-widget-image-box\" data-id=\"f746da0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Intelligent Voice for  <br> Microsoft Teams\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eb4d32 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"7eb4d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-t-teams-voice\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8841c0d e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"8841c0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-x-carrier-grade-cpaas\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2637d58 e-con-full e-flex e-con e-child\" data-id=\"2637d58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d3dcc elementor-widget elementor-widget-image\" data-id=\"04d3dcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1.webp\" class=\"attachment-full size-full wp-image-20065\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-X-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a596b12 elementor-widget elementor-widget-image-box\" data-id=\"a596b12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">A Carrier-Grade  <br> CPaaS Platform\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ae10bb elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"0ae10bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-x-carrier-grade-cpaas\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c9a7d9 e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"7c9a7d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-c-teams-contact-center\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-898d7f7 e-con-full e-flex e-con e-child\" data-id=\"898d7f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2025ddc elementor-widget elementor-widget-image\" data-id=\"2025ddc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1.webp\" class=\"attachment-full size-full wp-image-20066\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-C-scaled-1-1024x1024.webp 1024w, 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class=\"elementor-image-box-description\">Microsoft Teams  <br>Contact Center \n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93f7182 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"93f7182\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-c-teams-contact-center\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7570d50 e-con-full elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra e-flex e-con e-child\" data-id=\"7570d50\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/techno-development.com\\\/scb\\\/opto-i-insights-analytics\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-bbd346b e-con-full e-flex e-con e-child\" data-id=\"bbd346b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c81ef26 elementor-widget elementor-widget-image\" data-id=\"c81ef26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1.webp\" class=\"attachment-full size-full wp-image-20067\" alt=\"\" srcset=\"https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1.webp 2560w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-300x300.webp 300w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-1024x1024.webp 1024w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-150x150.webp 150w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-768x768.webp 768w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-500x500.webp 500w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-1536x1536.webp 1536w, https:\/\/techno-development.com\/scb\/wp-content\/uploads\/2026\/04\/SCB-Global-Opto-I-scaled-1-2048x2048.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3014859 elementor-widget elementor-widget-image-box\" data-id=\"3014859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Insights &amp; Analytics  <br> for Microsoft Teams<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4be656 elementor-invisible elementor-widget elementor-widget-rs-button\" data-id=\"b4be656\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"rs-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"rs-btn\">\r\n\t\t\t\t\t\t<a class=\"readon rs_button\" href=\"https:\/\/techno-development.com\/scb\/opto-i-insights-analytics\/\" >\t\t\t\t\r\n\t\t\t\t<span class=\"btn_text\">Learn More<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5297bc5 e-con-full e-flex e-con e-child\" data-id=\"5297bc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Insights and Analytics for Microsoft Teams BOOK A DEMO REQUEST 30-DAY TRIAL OPTO I: Real-Time Intelligence for Contact Center Operations OPTO I is a comprehensive intelligence and insights platform that unlocks the full potential of Microsoft Teams Phone System and the OPTO portfolio. Unlike native Teams reporting with delayed data, OPTO I provides true real-time&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-20112","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages\/20112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/comments?post=20112"}],"version-history":[{"count":4,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages\/20112\/revisions"}],"predecessor-version":[{"id":20862,"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/pages\/20112\/revisions\/20862"}],"wp:attachment":[{"href":"https:\/\/techno-development.com\/scb\/wp-json\/wp\/v2\/media?parent=20112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}